Escape Room
Frequently Asked Questions

What everyone wants to know about our escape rooms!

While we can’t give you secrets to master our escape rooms, we can prepare you for an enjoyable experience.
Below are some of the most commonly asked questions about our escape room. If you still have questions, don’t hesitate to reach out and contact us!

Corporate groups, large parties, and private events can be scheduled anytime Monday – Sunday, by appointment. Email ask@UrbanEscapeGames.com or call (678) 805-2189.

We are open to the public Monday – Friday evenings and Saturday – Sunday throughout the day, with extended hours on most holidays. Click “Book Now” at the top of the page to schedule your game.

The price per person is $32 + tax for most games. The kids’ escape room, King’s Treasure, is $24 +tax per child.

Please book your game online, unless you’re planning a team builder or special event then please Email info@UrbanEscapeGames.com or call (678) 805-2189.

You will never be physically locked in the game room, the fire marshal assured us that would be a terrible idea. We do, however, preserve the feeling of being locked in. We’ll explain that more when you get here, just know that you’ll be safe and free to leave at any time.

Just book ALL of the available slots for the game room you desire at a specific time.

Yes. Please email info@UrbanEscapeGames.com or call (678) 805-2189 to discuss scheduling your group.

Currently all games are  automatically private when reservations are made.  Just know the more people, the higher the success rate.

Please allow an hour and a half for the full experience, which includes arriving 15 minutes before your scheduled start time. Your event will start off with a briefing video on how to play our escape games. Once in your game room you will have another video to help immerse your team into the story line, then your countdown clock will start that is themed to your game. Your team will have one hour to try to escape. At the end there is a debrief with your team coach (game master) discussing the progress of your team.

There is nothing scary or inappropriate in any of our rooms. Our Escape Games are “HR Approved” and “Family Safe”. Anyone can play our Escape Games, but players under the age of 13 must be accompanied by an adult.

Click HERE to go to that page on our website.

There will be a basket in your room for your bags, jackets, phones, etc. They will be with you at all times.

There is nothing scary or inappropriate in our games. Though our Candy Shop does have a little “creepiness” to it. It is all about teamwork and using your brainpower to escape!

Our escape rooms are not about physical challenges or fear-inducing elements. Instead, the key lies in your team’s ability to collaborate and work together to break free. Our team designs all the games in-house with a focus on immersive technology, emphasizing the importance of teamwork and communication to achieve success.

As is typical in most escape rooms, we require players to sign a waiver before playing. This is to ensure that players fully comprehend the rules, are mindful of the gameplay cameras, and understand the expectations of their participation. It also provides permission and encourages players to share their experiences on social media platforms. To see the waiver, click here.